Encrusting Machine
1. How can we guarantee quality?
Always a pre-production sample before mass production;
Always final Inspection before shipment;
2.What can you benefit from us?
I assure you that you can enjoy our after-sales service,not only that ,we can offer the best price advantage for you.The quality
of our products is absolutely guaranteed.
3. Why should you buy from us not from other suppliers?
Specialized in manufacturing filling/encrusting machine, bakery equipment and accessories. We have our own R&D department and
professional manufacturing
4. What services can we provide?
Accepted Delivery Terms: FOB,CFR,CIF,EXW,FAS,CIP,FCA,CPT,DEQ,DDP,DDU,Express Delivery,DAF,DES;
Accepted Payment Currency:USD,EUR,JPY,CAD,AUD,HKD,GBP,CNY,CHF;
Accepted Payment Type: T/T,L/C,D/P D/A,MoneyGram,Credit Card,PayPal,Western Union,Cash,Escrow;
Language Spoken:English,Chinese,Spanish,Japanese
Commercial ovens
1.Why should I buy from you instead of other suppliers? Quality assurance: high standard quality control,
internationalcertification. Customized service: personalized product design to meet specific needs. Competitive price: direct manufacturer,price advantage. Delivery time: close to port, fast shipping. Market experience: rich export experience, marketinsight. After-sales service: comprehensive after-sales support, worry-free purchase. Communication & Coordination: Multilingual team,efficient communication. Reputation & Evaluation: Good reputation, good feedbacks from customers.
2.Do you provide after-sales service? Yes, we provide comprehensive after-sales service. If any quality problem occurs during the normal use of the product, we promise to provide appropriate repair, replacement or return service according to the contract. Our goal is to ensure customer satisfaction and establish a long-term relationship.
3.Do you accept OEM production for customer brands? Yes, we can customize it for you, including printing your logo, gift boxes, labels, manuals, and so on.
4.Do you have an inspection program before shipment? Yes, quality inspection (QC inspection) is done before shipment. 5.Do your products come with a warranty? Yes, our product warranty is 1 year.
6.What payment methods do you accept? Our normal payment method is bank transfer (T/T). We also accept Letter of Credit (L/C), Paypal and Trade Assurance and so on.
7.What does your factory do in terms of quality control? We pay great attention to quality control from the beginning until the end. Our factory has been certified by ISO9001, CE, CB,RoHS, ETL ...
8.Do you accept OEM or ODM production for customer brands? Yes. This includes printing your logo, labels,custom colors, and even your designs. About the MOQ , please contact us .
9.Do your products come with a warranty? We will help you to solve the problem by phone or online meeting. And Also provide free spare parts.
10.How long does it take to get a reply after we send an inquiry? We will reply you within 12 hours.
11. Are you a direct manufacturer or a trading company? We have our own factory and also our own international trade department where we produce and sell our own products.
12. Can you make customized products? Yes, we mainly customize products according to customers' drawings or samples.
13. How do you guarantee the quality of your goods? We have advanced and complete testing equipment in the industry to ensure the quality of each product. We check after each process accordingly. For the final products, we conduct 100% full inspection according to customer requirements and international standards.
14. What are the payment terms? When we quote the price for you, we will confirm the transaction method with you, such as EXW ,FOB, CIF, C&F and so on. For mass production, you need to pay 30% deposit before production and 70% balance needs to be paid before shipment. The common payment method is Bank Transfer (T/T). Letter of credit (L/C) is also
acceptable.
15. Where are your products mainly exported to? Our products are mainly exported to Europe, Southeast Asia and other markets.
16.This is my first time to import, how can I trust your company and ensure to get the goods if I order from you? We are
****** legitimate certification company.
Mixer
1.Q:What is the guarantee time ? if machines broken or lost during sea freight who will take responsible ?
•A:Guarantee time is for one year from Machine arrive customer sea port. for every export machine we buy insurance for it . if machine lost or broken during sea freight . we take responsible for it .
2.Q: During Guarantee time , if machine broken by machine design ,what should we do?
•A:during guarantee time , if machine broken by machine design fault , we talk all responsible , for machine broken part free charge send to you , if after change broken part machine can not work , we send new machine to you .
3.Q: Which kind documents your company can provided?
•A:after ship depart from China port ,we can get documents from Shipping company such as : bill or lading , insurance
documents.packing list , commercial invoice . if you need , we also can apply CO ,FORM F, FORM E etc.
4.Q:After guarantee time , if we need spare parts , can you provided it ?
•A:we can provided for the machine spare part .
5.Q:Which kind of package you will use ?
•A:For export , we usually use plywood box . which meet export standard.
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